The Quality & Value \(Q&V\) team focuses their work by aligning two forces: the external demands for demonstrated high quality \(e\.g\., CMS and commercial quality programs\) and Swedish's mission to improve the health and well\-being of each person we serve\. We use data, evidence\-based guidelines, and improvement strategies so that Swedish can optimally improve the health outcomes of our patients and simultaneously thrive in value\-based reimbursement models\. The Program Supervisor position has a focus on two interconnected bodies of work: Swedish's participation in the CMS Quality Payment Program \(QPP\) and quality measures for provider compensation\. These bodies of work have complimentary aims: Swedish increasingly is held accountable for the quality and value we provide to our patients, and in turn our physicians are increasingly held accountable for the same\.
To support Swedish's participation in the QPP, the Program Supervisor collaborates with Providence ACO colleagues, leads the Swedish QPP steering committee, serves as the primary Swedish point of contact for MSSP and MIPS, identifies areas for performance improvement, and supervises one Quality Improvement Specialist who supports the Meaningful Use/ACI component of the QPP\. This work will require developing a strong knowledge of the QPP framework, how it applies to Swedish, and how it overlaps with Swedish priorities and initiatives\.
All employed physicians and APCs at Swedish are required to have quality measures in their provider compensation contract\. In collaboration with the Medical Director for Q&V, the Program Supervisor is responsible for working with Providers, leadership, finance, and within the Q&V team to ensure providers select appropriate and aligned quality measures that Q&V can reliably produce\. This requires a strong familiarity with externally reported quality measures \(e\.g\., QPP\), a willingness to learn about new clinical areas and specialties, and an enthusiasm to help bridge the gap between primary care and specialty practices to achieve population health goals\.
ESSENTIAL DUTIES & RESPONSIBILITIES
Works with providers and administrative leadership across a variety of specialties to help them choose quality measures that are evidence\-based and meaningful for improving patient care\.
Integrates an understanding of population health and externally mandated quality metrics into the selection, development and implementation of quality compensation metrics\.
Drafts metric specifications in collaboration with Quality Improvement Specialists and Analysts to begin to operationalize the quality measures providers select\.
Keeps highly detailed records of provider meetings, measure selections, and relevant timelines\.
Fosters and maintains collaborative relationships throughout Primary Care and Specialty clinical and operational teams as well as other Swedish functions \(e\.g\., Best Practice Team, PCMH team\) related to quality initiatives and performance feedback\.
Leads QPP steering committee and acts as Swedish point of contact for MSSP and MIPS components of the QPP\.
Provides supervision and leadership for the Quality Improvement Specialist supporting Government Programs\.
Conducts employee performance evaluations for supervised staff\. Regularly reviews and supports employee goals and development plans\.
Assists in hiring new employees and coordinating subsequent training and orientation program as needed\.
The minimum qualifications listed below are representative of the knowledge, skills and abilities needed to perform this job successfully\. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job\.
Bachelor's degree or equivalent required\. Master's degree in Public Health or Health Administration preferred\.
Experience and Skills :
Five years of related experience in program or project management orleadership role in healthcare with a demonstrated ability to develop, monitor, and manage significant programs related to health care quality improvement\.
Extensive knowledge of external quality reporting requirements, quality improvement methodologies, and evidence\-based guidelines as they relate to population health\.
Communication and interpersonal skills for frequent contact with internal customers and external stakeholders\.
Project management skills, including the ability to define program project or process objective, identify stakeholders and their interests, plan steps, coordinate and allocate human, technological, and fiscal resources to accomplish goals and objectives in a timely manner\.
Leadership skills, including demonstrated ability to lead teams; demonstrated ability to independently make decisions; interpersonal leadership skills demonstrated in a collaborative manner; ability to inspire and build confidence in others and to forge alliances and garner support\.
We offer a full comprehensive range of benefits — see our website for details
Our Non\-Profit Mission: Improve the health and well\-being of each person we serve\.
Since 1910, Swedish has been a hallmark of excellence\. Swedish has grown to become the largest non\-profit health provider in the Greater Seattle area with 11,000 employees, more than 2,800 physicians and 1,700 volunteers\. Swedish is committed to being the best place to receive care, and also the best place to work\. We reward our employees with generous compensation and benefits, individualized orientation, education and a supportive work environment\. Swedish is proud to be an Equal Opportunity Employer\. Swedish does not discriminate on the basis of race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law\.
Job Category: Project & Program Management \(Clinical\)